Radio Systems Service
We Can Meet Your Service Needs
GrayDS is well versed in providing daily, monthly and annual required service, troubleshooting and maintenance on a variety of fixed and mobile LMR devices, working with warranty claims and interfacing with the major radio system manufacturers. A sophisticated radio network requires a team of experts who can provide a complete solution that will keep the network operating at peak performance. GrayDS has assembled a core team of technical professionals with a focus on fulfilling the stated service needs from bench level repair to depot support. We specialized in LMR radio systems sale and service with appropriate staffing needed to respond to service needs for your system.
Our team can provide direct LMR system deployment, sustainment, troubleshooting, system and component repair and ongoing maintenance for a broad range of technology platforms from older 3.x Quantar systems to the newer 7.11 and 7.13 Astro systems. We have experience in every step of the system deployment from design, staging, installation, turn up and test, optimization and troubleshooting. We have also maintained backhaul systems from routers to microwave systems and therefore we have a deep understanding of the system complexity and troubleshooting across multiple vendor components. Having experience on many large system deployments, the GrayDS team recognizes that in the first year following deployment there are a disproportionate number of problems/breakdowns that frequently have significant impact on system Operational Availability (Ao). Our team understands that there is a blended response effort needed to adequately, and in a timely manner, respond to these outages or problems. These system breakdowns may require support from the Customer, OEMs and the Support Team provided under this contract to quickly resolve and document the technical issue.
Contact us today to discuss your radio system needs.
XImportant Note
All radio systems are covered by a manufacture's warranty. When these warranties expire, your equipment is vulnerable to costly repairs. Contact GrayDS today about one of our service plans.